“Trust Me, I’m Compliant”: Why compliance is critical to consumer confidence
In the world of financial advice, trust is everything. It brings clients through the door, keeps them coming back, and…
Why the FCA must rethink its proposed changes to CPD
In May, the Financial Conduct Authority (FCA) launched a consultation (CP25/12) proposing to scrap the 15-hour annual Continuing Professional Development…
SMCR Review CP25/21
The Senior Managers and Certification Regime (SMCR) has been with us since December 2016 for larger firms and December 2019…
The top 10 things to consider when hiring an operations manager
The top 10 things to consider when hiring an operations manager – and why it’s the most important hire you’ll…
Breaking the silence: Overcoming consumer reluctance in debt recovery
The reluctance of consumers to engage with their debts is one of the most challenging – and yet most common…
Etridge revisited
The turn of the millennium marked a pivotal moment for the UK’s banking and legal landscape. A Court judgment, Royal…
